Plain terms,
plainly said
This page sets out how we work with you. It covers quotes, money, changes, ownership and the way either side can stop. We wrote it in the same voice we use on a call. Nothing here is hidden in a footnote.
The working agreement
Most disputes start with a scope nobody wrote down. So we write it down. These five clauses cover the shape of a job from first call to final invoice. See how we scope and price for the detail behind them.
-
Who these terms cover
These terms apply to every project we run. Video, websites, marketing, or all three together. They start the moment you accept a written quote from us. If we sign a separate contract for your project, that contract wins wherever the two differ.
-
Quotes and scope
We quote after a discovery call, never before. The quote lists the shoot days, the deliverables and the pages we will build. Work outside that list is new work. We price it and get your written go-ahead first. No surprise line items appear on the final invoice.
-
Payment
Projects run on a deposit and a balance. The deposit books your crew and dates. The balance falls due on delivery of the final files. Invoices are payable within the days stated on the invoice itself. Long projects may be billed in agreed stages.
-
Your part of the job
We need access, sign-off and content at the times we agree. Locations, staff, product samples, logos and copy count here. A late input moves the delivery date by at least the same amount. We will always tell you when that happens.
-
Revisions
Each stage of the work carries a round of changes. Notes come back in one batch from one named person on your side. That keeps the edit clean and the schedule honest. Further rounds are billed at our day rate, quoted before we start them.
Who owns what
Ownership is the question clients ask most. Here is the short answer, split four ways.
-
What you own
On final payment you own the delivered work. That means the finished films, the exports, the images and the site we built for you. You can use them where and how you like.
-
What stays with us
We keep our raw footage, project files, working sessions and internal tools. We also keep licensed music, fonts and stock under the licence terms of whoever sold them. Ask us and we will quote for raw files.
-
What you supply
Anything you hand us stays yours. Brand assets, logos, staff photos, product shots and copy. You confirm you hold the rights to give them to us, and to let people appear on camera.
-
Showing the work
We would like to show your project in our portfolio and on social channels. Tell us if you would rather we did not. We will honour that, and we will hold anything you mark as confidential.
After the work ships
A project does not end at delivery. These clauses cover the site once it is live, and the rare week when a job has to stop early.
-
Websites after launch
We build sites your own team can update. After handover the site is yours to run. Hosting, plugins, updates and backups sit with you unless we agree a care plan in writing. We can fix things later, quoted as new work.
-
Stopping work
Either side can end a project in writing. You pay for the work done and for costs we have already committed, such as booked crew and hire. We hand over everything paid for. Deposits cover held dates and are not returned.
-
Limits of liability
We do our work with care and insurance. Still, our liability for any project is capped at the fees you paid us for it. We are not liable for lost profit or lost business. Nothing here limits liability the law does not allow us to limit.
-
Changes and law
We may update these terms as the studio changes. The version live on this page applies to new quotes from its date. English law governs this agreement, and the English courts hear any dispute.